Manager Help

The guidelines assist volunteers that function in Google Apps owner/manager roles to effectively perform their tasks.  Included is information about managing the various services, as well as the Best Practices we recommend to provide a consistent unified feel to the end user experience.  Since Google Apps offers flexibility for diverse implementations, specific usage by the owners/managers of individual activities may differ.

The context of this Google Apps Help Site in relation to other help resources was explained on the Home page.

In addition to this Manager Help, please refer to the User Help for assistance with setting up your own accounts.

Management Roles

Google Apps is structured with tiers of management roles:
  • System Administrator for Google Apps - a super administrator plus classes of limited administration roles.
  • Owners - an account which 'owns' service content and controls permissions and settings.  Elements like Calendars, Sites, Drive folders/files have one (or more accounts) that create and 'own' the item.
  • Managers - some service items in addition to having 'Owners' can also designate 'Managers', a role that can perform selected management tasks for the service (the Groups service includes several different roles).
  • Editors - someone granted the ability to edit files, sites, albums, (which may be granted overall, or in cases just to individual components, such as 1 file, or a single page in a site).
Owner(s) that own/host the materials used by the activity will be designated using Google Apps accounts (xyz@orgname.com).  Additional Google Apps accounts can be created for the purposes of any activity as needed.

Services

We will be using these Google Apps services on a regular basis (n.b. Google has many others, too):
  • Accounts - to get the most from this environment, you'll need a Google Account (which doesn't mean you have to get a new email address, but by logging into your Google Account you'll have access to resources that are only available to a user account that has been granted permission).
  • Calendars - access personal and multiple ORG calendars, and you can add them into your smartphone and computer's calendar application.
  • Drive - folder/file storage with sharing (current materials and archives).
  • Gmail - email, note Google Apps addresses are:  bob@orgname.com; personal gmail accounts are: tony@gmail.com.
  • Groups - join various groups, and as a member you'll receive email updates and have access to other group resources.
  • PicasaWeb - photo albums for sharing photos and slideshows (by links or embedding them into sites); archive storage.
  • Sites - easily edited websites (such as this one) under the control of each activity.
  • Video - upload and share video clips (by links or embedding them into sites).